Case Studies

Key Benefits

Streamlined reporting and documentation

Premier Water Solutions use Re-flow across the business, from costings to evidential documentation on-site. This centralised system has reduced the admin burden and enabled instant, accurate reporting to clients and internal teams, ensuring smooth project completion.

Customised forms for efficiency

Premier Water Solutions developed over 17 bespoke forms tailored to their services, from drainage surveys to pump station maintenance. These customisable forms have streamlined data collection and ensured all necessary information is captured efficiently.

Improved compliance and safety

Premier Water Solutions use Re-flow for real-time risk assessments, vehicle checklists, daily safety forms, and more, enhancing the company’s compliance efforts. These forms ensure that all safety measures are tracked and documented, reducing risks.

Summary

Premier Water Solutions, a consultancy and service provider in Cornwall, faced multiple operational challenges before implementing Re-flow. Their paper-based systems led to inefficiencies: team members spent excessive time on manual documentation and reporting, while communication breakdowns caused delays.

They sought a solution to streamline their processes, improve compliance, and scale their business to serve larger clients, such as councils and housing associations.

Re-flow’s field management software enabled them to centralise their job information, create custom forms to improve on-site reporting, and speed up and enhance compliance processes.

As a result, the company now operates with greater efficiency, freeing up valuable time to focus on expanding their services and maintaining strong client relationships.