Support
Change can be daunting. Our software specialists are here to help. Call today on 01392 574009.
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Software Specialists
Business can get caught in a cycle of being perpetually busy, eventually chipping into efficiencies, process, compliance, and data. It can be a real whirlwind of work with no end in sight.
Our software specialists can immediately break that cycle and identify the gaps that are costing you money, time, and stress. Successfully onboarding and continuously supporting numerous construction companies, our team has the experience to handle your questions and challenges – big and small. Rest assured that you won’t be left in the dark. With Re-flow, you’re not alone.
Consult detailed documentation and in-depth tutorial videos that easily breaks down the processes and features of our software without the unnecessary technical jargon. When issues or requests arise, our support portal is there to help. Submit a ticket, send an e-mail or get in touch by phone. Our team is there and ready to help with all your queries, big or small.
The Support Team
Rob Turland
Head of Support
Matt Lake
Head of Client Services
Nicholas Moore
Senior Support Technician
Gemma Haxell
Customer Support & Training
Savannah Pearce
Customer Support & Training
Edmund Withnell
Technical Support
Harry Hall
Technical Support
Phil Ronan
Second Line Support
We're here to help.
The level of support is exceptional. Rob is very thorough and accommodating. With one of the latest updates which enabled the end user to build their own forms we have been able to generate documents that fit with our precise business model.
Managing Director
Chapter 8 TM
We’d definitely recommend Re-flow to anybody. We’d welcome anyone that wants any advice or questions on Re-flow to come to us and ask us how we get on, with the implementation side, with the building of forms. We’ve only got good things to say about Re-flow.
Business Director
HTM
Re-flow has borne the weight of the time-consuming admin area of my role, allowing us to instantly issue/amend and reallocate resources and track in real time progress of work and compliance at ground level. We have not scanned in a completed job pack for over a year! We haven’t scratched the surface of Re-flow’s commercial tools available either. The team behind are very supportive, knowledgeable and fast to respond to any issues raised.
Project Manager
Premier TM
Re-flow made us feel like we were their most important customer – nothing was too much trouble for them. They’ve been listening to our tiny, and our huge requests, with equal measure. The whole time they’ve been professional, pragmatic, dynamic, but also friendly the whole time.
Commercial Manager
Tony Benger Landscaping
Re-flow is a brilliant tool to help ensure compliance across the business, it also makes sharing information easy. The dashboard is very simple to use, I don’t have any issues with searching or pulling data.
Health & Safety Manager
Norcon Construction
