Re-flow's messaging, notifications and automation systems ensure your team communications are instant, frictionless, and reliable. No more fragmented messaging apps, e-mails and chasing phone calls. It’s all done through the app.
Our forms are unique, feature-rich and powerful beyond collecting data. They enable you to use logic to enforce process, enact compliance, and harvest high quality data that enables robust audit trails and detailed reports.
A comprehensive, user-friendly digital solution means you can ditch cumbersome paperwork and separate, legacy systems. Lift the burden of tedious admin work, manual form completion and more – giving you and your team the time to focus on the work that matters.
Easily create jobs and track them through to completion. Attach all your PDF documentation including: designs, RAMS, locations, equipment - digitally and assign to individual operatives or entire gangs.
Use the dynamic scheduler to view by calendar or lists to create events, including: site visits, training, MOT, maintenance, defective items and much more. When changes arise, gain the flexibility to make swift changes to assigned users and equipment that are instantly communicated with your team.
Instantly push notifications and messages to operatives or gangs. Go beyond siloed 'What's App' messaging, emails and mobile phone texts with Re-flow's internal messaging feature: attach any PDFs or forms straight from your system and gain peace of mind with a recorded history of communications against operatives or jobs, keeping everyone in the know and on task with read receipts.
Powerful, customisable, and smart. Build your own or select from our catalogue of 40 + digital forms, including: DRS, Vehicle and Plant Safety Checks, Toolbox Talks, Briefing Logs, Traffic Count, Dynamic Risk Assessment and more. Ensure your site remains compliant, auditable, and safe with instant communication and strict enforcement by enabling punctual and accurate submission of form information at all times.
Get a granular breakdown of user activity with real-time locational data sent straight to the dashboard. Filter by jobs, gangs or individual users and enable admin staff to be more reactive when unforeseen changes emerge in the field.
Re-flow is the best system we have utilised to date. We would recommend it to any business that has site-based staff. The seamless flow of information has enabled us to reduce time delays to our processes, increase staff productivity, provide clients with real time information on their job and has assisted in our cashflow. The option to build your own forms to your business’s requirements via very simple process and tutorials is a superb addition to what was already an excellent product and has enabled our business to become 97% paperless. The team at Re-flow are always on hand to assist should it be required and listen to their clients’ requirements which sees further processes developed through regular updates.
With staff no longer constantly chasing paperwork, we’ve been able to concentrate on the work we’re doing and where the growth is. We’ve actually had a chance to sit back and review the business, and go ‘right this is where we’re good, this is where we’re bad, so we can improve there.’, and by making the improvements that we’ve made across the business thanks to Re-flow, we’ve been able to increase our workload, find better work – more profitable work, grow the business more sustainably and retain customers, rather than just constantly searching for new work.
We were originally using another field management system and were concerned about moving to another one, because of the limitations of the system we were using, was another system going to be any better? Working with Re-flow has totally restored my faith in digitising our workflow, we have instant eyes on the ground, not just on the jobs but all our vehicles and plant. We’ve removed about 80% of our paperwork, reduced our time wasted by 35% and increased our business efficiency by 75%, which easily justifies the monthly cost. I could never go back to paperwork again.
Everybody took it very well, especially our operations managers from using previous systems that had quite a bit of lag on them. Personally, for me, it makes my life easier because once that client has the correct amount of paperwork that we’re invoicing for, they’re going to pay that invoice a lot quicker.
Re-flow has borne the weight of the time-consuming admin area of my role, allowing us to instantly issue/amend and reallocate resources and track in real time progress of work and compliance at ground level. We have not scanned in a completed job pack for over a year! We haven’t scratched the surface of Re-flow’s commercial tools available either. The team behind are very supportive, knowledgeable and fast to respond to any issues raised.
In terms of efficiency, I don't personally think there's a better system out there. The team behind it are a massive component. They make the system what it is, and their support network is second to none. It literally does everything that we need from start to finish, and what any other company would need, and their team will always adapt it to suit your business needs as well. We'd 100% recommend it.