2021 has been an incredibly busy year for Re-flow and our clients have already saved at least 50 trees just by bringing their forms online, with almost half a million documents completed online in 6 months alone. That in itself is a reason to feel pretty pleased, but there’s another beneficiary of this digital adaptation… the rest of your team!
When your paper forms eventually make it back to the office, someone usually get the joyous task of transferring the information over to a digital system, but people often don’t see this for the duplication of work that it is. If the on-site teams typed in their form responses at the point of use, it’s available to the office digitally, already. It also stops anything getting lost in translation from typos, jargon or missed sections, that inevitably lead to the form getting bounced back.
Fortunately existing clients of Re-flow are a great crowd and are not only well on course to get to a million digital forms submitted this year, they’re sparing their colleagues from taking part in the 2021 paperwork ping pong championships.
The forms in Re-flow are an integral part of our system. They play a significant part in the success of our clients and their efficiency. The way they are formatted follows the traditional paper fields that people are familiar with, but they have conditional logic built in, which means that if more information is required, the form will guide users to complete it, or alternatively, if certain sections are irrelevant to the talk at hand, they disappear and save the operative time and effort.
The benefits of a Re-flow form go further to allow managers to make certain fields mandatory, include multiple approval levels, standardise data capture and terminology and increase information security.
With this in mind, we took at a look into one of our largest surfacing clients to see what their most submitted forms in 2020 were and the results showed a resounding win for submitting defect checks, demonstrating how Re-flow can be used by forward thinking companies to mitigate potential downtime, by regularly checking and approving their kit.