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Visibility, better communication, and asset management

Not having visibility or full oversight of operations can be stressful, but Re-flow allows managers to keep track of worker qualifications, holidays, equipment, vehicles, and plant all in one place.

The software incorporates safety checks, instruction documents, and dos and don’ts to every asset, ensuring that operatives have the information needed to use equipment safely and efficiently at all times.

For each piece of equipment, managers can log service dates, automatically scheduling routine maintenance. Operatives can note defects as they arise, which automatically triggers status updates in the dashboard and sends notifications to whoever needs to know.

The scanning of QR codes attached to kit provides real-time location data, so managers can keep track of who’s using what, when, where, and for how long.

Digital forms ensure compliance and safety

Operatives have tight windows for their work. They’re under pressure, and repetitive tasks like form filling can seem like a drag to even the most compliant of employees.

Re-flow's digital forms can be configured to meet a company’s specific requirements. With presets and drop-down lists, the forms are simple to use and minimise error.

These detailed and powerful forms also build a watertight audit trail, which is instantly accessible through the Re-flow dashboard. Therefore, everything a company needs is readily available for auditing or working towards ISO accreditation on a single piece of cloud-based software.

‘Prior to introducing Re-flow, having dynamic risk assessments completed for each project was a mammoth task and rarely happened,’ said Greg Clark, Managing Director at QMS, a line-marking company from Devon. ‘Now, due to the easy functionality of the system, dynamic and complicated risk assessments are completed on every job, every time.’

Re-flow's forms also make makes incident reporting simple. Submitted reports can trigger relevant managers day or night. Operatives' own phones can therefore become powerful tools for recording every detail possible.

Data reporting driving better decisions

With access to real-time data of their entire operation, managers using Re-flow stop playing catch-up. There’s no more waiting around for forms to be submitted or jobs to be updated. They can instantly update clients and produce reports.

These reports – on job progress, sales statistics, equipment and servicing statuses, and more – can help companies make informed decisions and find areas for improvement. Managers can specify exact timeframes, mix data types, or create new, custom report types to find exactly what they need.

Devon Clarke, SHEQ Manager at Roadgrip, another line marking company, said: ‘Re-flow generates data at every stage of the process, providing valuable insights into performance, trends, and customer behaviour. By analysing this data, we can make informed, strategic decisions to drive continued growth.’

Greg Clark of QMS said, ‘The reports look so professional. When forwarding them to our clients, we regularly receive compliments on how they appear.’

All the support a business could want

Even if the Re-flow software has been designed with operatives and admin staff in mind, transferring the workflow of an entire company onto a new system can seem like more trouble than it’s worth…

But Re-flow has built up an experienced and knowledgeable support team to help companies in their digital transformations and remove barriers to growth:

• Companies learn how businesses work and what specific needs the software needs to cover.

• They configure Re-flow in order to carbon copy these processes, to automate them, and to find a whole new raft of efficiencies and streamlining options.

Devon Clarke said: ‘The Re-flow support team are great. There’s nothing they won’t do to help you through any issues or to help create new tools that you might need,’

Book a demo or call us today on 01392 574002.